• We ship all orders over $50 for FREE within the US 48!
  • We match any price found on the internet on all in-stock merchandise (item must be identical, and the business must be located within the United States).
  • Online Order Status:  You may check your order status when logged in to your account at

Free Shipment Policy: Delivery can take up to 8 business days. We cannot guarantee the date of delivery when selecting this method, should you need faster delivery please select 2-Day or Next Day Air.

International Shipping and Taxes: North River Outfitter offers FedEx Priority International Shipping for a flat, international shipping fee of $30 USD. All duties/taxes are the responsibility of the buyer upon receiving the goods. Please contact your local customs agent to find out what these fees may include, if any. If an item is refused, all original shipping costs will be charged to the original receiver of the goods, including but not limited to and from receiver and any duties/taxes incurred. Items shipped to customers within Massachusetts are subject to MA State Sales Tax. Please note we are not able to ship Alden, Patagonia, Helly Hansen, or Dale of Norway products outside the United States.

Cancellations: To cancel an order, please contact customer service as soon as possible, TOLL FREE at 888-322-6385.

Methods of Payment: We accept Mastercard, Visa, Discover and American Express. For your security, your billing name and address must match that of the billing information on the credit card provided. Please note that we operate a 256 Bit SSL Secure Checkout, secured by GeoTrust for your protection and ours.