Customer Testimonials about NorthRiverOutfitter.com


I received my order today. Thank you! The boots are perfect. I also wanted to thank the girl at the Beacon Hill store who assisted me with sizing. Alden sizings are so varied from last to last that I stopped in to try on some different chukkas last week (maybe Friday?) A girl with brown hair was very helpful and accomodative, helping me to narrow down what my size would be in this particular last. Though you didn't have any 10.5C in stock I was fairly confident that it was my size through the process of elimination with the shoes that you did have in stock. It worked out perfectly. Thank again, ~Marc F

The order shipped very promptly and I received my jacket in time for the weekend! ~Matt G

great service! ~Liz K.

Nice selection of merchandise. ~Carter L.

My Alden shoes shipped to Germany within 3 days! Good work. ~Carl V.

Everyone loves my rhino footstool. Hard to find! Great value and product. FREE SHIPPING! ~Henry D.

Thanks -- appreciate the quick reply. Love your store. ~Ronald A

Thank you Mandy for going the extra mile and getting our Patagonia items here in time for our trip. ~Stacy S.

Yea!!!! The Piggy (Portia by name) has finally arrived at her new home. Thank you very much. ~Mina S.

My jacket arrived bright and early this morning. Thanks so much - you guys are the best! ~Kristen R.

The shoes has arrived the other day. They are amazingly great ! thank you ! I want to make confirmation of my US size for the next time? Anyway, Thank you so much... ~Yuki M.

I love my Jack Rogers! Purchased 4 pairs of the wedge and dressy. You guys got them to me in 1 day! Thanks and can't wait to see your store in Edgartown!~Kelly S.

Your new Edgartown shop is one of the nicest places to shop on the Island! BRAVO! ~Susan T.

Dear NRO,I was so surprised that my jacket arrived yesterday, just in time for tomorrow's departure. Thank you so much to you and Patagonia for your quick response and for getting it to me earlier than expected. Thanks again for great service, ~Robyn B.

Dear Sirs, The item arrived.I am very happy. Thank you. ~Shinya N.

I received the jacket today, and it's exactly what I was looking for. I appreciate you taking care of this, and I'm sorry about the confusion originally. I'll be sure to pass your companies name along to others in my family because of the way you handled this. ~James J.

Subject: Thanks!!! I Love it!!! Hi,I got the Barbour Jacket today. Thank you very much. Ever since I left NYC last year I have yearned for much that I came to expect as just typical facts of life. However, here in Seattle I have been forced to accept the fact that what I knew as normal is actually not. Soon I will return to a normal life, but until then thank you for making this period in my life a little more bearable...All the best, ~Jeremy P.

Thanks for the update. Your service has been exceptional and I look forward to doing business again shortly, ~Tim G.

"Your new Alden shoes were delivered by a courier and they should be at the Front Desk of your hotel. Best regards, NRO"... Thank you very much. They fit very well. Best wishes. ~Michael W.

I'll try another purchase another time, because your customer service was excellent. Thank you, ~Nancy B.

Recieved jacket today, very nice. Good deal. ~Thomas H.

Hi Folks! Got the jacket and just wanted to say thanks! :) Much Cheer, ~Scott E.

I have just received the credited $110.00 to my account and the new Barbour Jacket. It was a pleasure doing business with NRO. Thank you for your prompt attention to this matter. ~Todd B.

Thank you very much for a super fast delivery. I love the jacket and it fits perfectly! I've been enjoying it the whole weekend :) Thank you very much for your assistance! ~Marina F.